TERMS AND CONDITIONS

Home Stay Customer Terms & Conditions

TERMS AND CONDITIONS FOR GUEST STAY

Welcome to Aaaura Villa   

To ensure a safe, comfortable, and pleasant experience for all guests, the following terms and conditions apply to every booking and stay.

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  1. Check-in and Check-out
  • Check-in Time: [Time]
  • Check-out Time: [Time]
  • Early check-in or late check-out is subject to availability and may incur additional charges.

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  1. Guest Identification
  • All guests must provide valid government-issued photo identification at the time of check-in.
  • Foreign guests must provide passport and visa details as per local regulations.

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  1. Booking and Payment
  • Booking confirmation is subject to advance payment or deposit.
  • Full payment must be completed before or during check-in unless otherwise agreed.
  • Accepted payment methods: [Cash/UPI/Card/Bank Transfer/etc.]
  1. Cancellation and Refund Policy
  • Cancellation made before [X days/hours] of check-in will receive [full/partial]
  • No refund for last-minute cancellations, early departures, or no-shows.
  • Refund processing time may vary depending on payment method.
  1. Guest Conduct

Guests are expected to:

  • Maintain respectful behavior toward hosts, staff, neighbors, and other guests.
  • Avoid loud music, parties, or disturbances especially during quiet hours (9pm to 10pm).
  • Follow all property rules and safety instructions.

Illegal activities, abusive behavior, or misconduct may result in immediate termination of stay without refund.

  1. Damage to Property
  • Guests are responsible for any damage caused to property, furniture, appliances, or fixtures during their stay.
  • Repair or replacement costs may be charged accordingly.
  1. Visitors Policy
  • Outside visitors are allowed only with prior permission from management/host.
  • Unregistered overnight guests are strictly prohibited.
  1. Smoking and Alcohol
  • Smoking is allowed only in designated areas.
  • Consumption of alcohol must comply with local laws and property rules.
  • Use of illegal substances is strictly prohibited.
  1. Pets Policy
  • Pets are [allowed/not allowed].
  • If allowed, guests must ensure pets do not disturb others or damage property.
  1. Safety and Valuables
  • Guests are responsible for their personal belongings and valuables.
  • The home stay management is not liable for loss, theft, or damage of personal items.
  1. Power, Water, and Environmental Responsibility
  • Guests are requested to conserve electricity and water.
  • Please switch off lights, fans, air-conditioners, and appliances when not in use.
  1. Force Majeure

The home stay shall not be responsible for failure to provide services due to events beyond reasonable control, including natural disasters, government restrictions, power failures, pandemics, or emergencies.

  1. Right to Refuse Service

Management reserves the right to refuse accommodation or discontinue stay for violation of these terms and conditions.

  1. Acceptance of Terms

By booking and staying at [Home Stay Name], guests acknowledge that they have read, understood, and agreed to these terms and conditions.

Guest Signature

Name: _________________________

Signature: _________________________

Date: _________________________

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Host/Management Signature

Name: _________________________

Signature: _________________________

Date: _________________________

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